We recognise change is constant and that individuals and organisations suffer from change fatigue. We equally know that enabling people to adopt new ways of working can be a bigger challenge than technology implementation.

Which is why we put people at the heart of transformation projects, to make sure they come on the change journey with us, without feeling change is being done to them.

Our start point is understanding your organisation’s story, your culture, your environment, your vision, and business strategy, so we can adapt our approach to support your specific needs.

We also coach individuals at all levels to adopt a change mindset. By setting out the purpose behind the change, defining their role in making it happen, and preparing them with the knowledge they need to adopt new ways of working and experience the benefits. People always need to know what is in it for them.

Enabling our clients to make change happen in the future, without Chaucer being involved, is a big part of our role.

We collaborate throughout, making decisions with you not to you. Help your organisation stay aligned with the case for change. And enable change advocates to become future change leaders.