The COVID-19 crisis represents a grand natural experiment for the digital workplace.

How we worked before lockdown may not be how we are working now, but there is no doubt that after a few teething problems, we're not only working, but working effectively.

• How do we make sense of the impact that lockdown has had on our organisation and our people?
• What can we learn from how our people adapted their tools and processes to continue to get the job done?
• How do we formalise new processes from improvised workflows and rebuild governance and KPIs?
• How do we keep our people engaged and meaningfully connected to each other now that it's the rule to work from home rather than the exception?

Amidst all the turbulence and turmoil there is an opportunity – to learn faster, build better and turn adversity into an engine for transformative change.

Crisis Optimisation is a four-stage program that puts a lens over your people, systems and processes and compares their behaviour and performance before and after the COVID-19 lockdown to identify actionable insights which can inform, inspire and catalyse lasting organisational change.

You will never learn more about your organisation, the way it works and the ways it doesn’t, than you will right now.