Chaucer / Financial Services / Banking

Banking (Personal, Commercial and Wealth) has changed beyond all recognition in the last 5 years, both as a customer experience and from an internal operations perspective.

The use of Financial Technology (FinTech) is estimated to grow exponentially in the coming years, as the increased use of apps, device interaction and consumer sophistication develops further.

Chaucer has a strong track record of working with both major blue-chip and mid-tier banking groups and a formidable record of quality-led delivery and advisory.

We help with our advisory services focused across business/technology transition and transformation programmes across all tiers of the technical and business infrastructure of the organisations at whatever level of input that you require.

Chaucer can help across the transformation lifecycle from strategy advisory and operating models through to full programme leadership and PMO support. Our Banking team can support you through specific niche programmes including operational delivery, compliance and regulation, vendor assessment/selection, audits and data driven change.

We have delivered all types of technical programmes from upgrading mainframes, to implementing new middleware, front end systems and customer interface systems such as Internet Banking, ATM and self-service applications.

We have many years of demonstrable experience in designing and implementing business change and efficiency too. This ranges from reorganisation of support operations, to implementing new products and designing standards-accredited customer service centres.

Chaucer provided an exceptional service, delivering a broad scope of deliverables within a challenging timescale. We were impressed by their no-nonsense focus on the end result and the flexibility they demonstrated when required to adapt their plans. I would have no hesitation in recommending them . Major International Bank

If you think we can help you to implement your project or programme strategy, please call us on:
+44 (0) 203 141 8400 in UK/Europe, or ​​​+1 713 821 1783 in the USA.

Alternatively, please send us some brief information and we can discuss things in more detail.